Welcome to SOULCASE. By accessing or purchasing from our website, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General

• These Terms govern your use of our website and services.

• By using our website, you agree to follow all policies mentioned here.

• We reserve the right to update or change these terms at any time.

2. Products & Services

• We sell mobile covers and accessories.

• All product images are for representation purposes; actual product color/design may slightly vary.

• We reserve the right to modify or discontinue any product without notice.

3. Pricing & Payments

• All prices are listed in INR (₹) unless mentioned otherwise.

• Prices may change without prior notice.

• We accept payments via secure payment gateways (UPI, cards, net banking, etc.).

• SOULCASE is not responsible for payment failures due to third-party issues.

4. Orders & Acceptance

• Once you place an order, you will receive a confirmation.

• We reserve the right to cancel or refuse any order due to:

  • Incorrect pricing

  • Stock unavailability

  • Suspicious or fraudulent activity

5. Shipping & Delivery

• Orders are processed within 1–5 business days.

• Delivery timelines may vary based on location.

• Delays may occur due to logistics or unforeseen circumstances.

• We are not responsible for delays caused by courier partners.

6. Returns & Refunds

• Returns are accepted only as per our Refund & Returns Policy.

• Products must be unused and in original condition.

• Refunds are processed after inspection.

7. User Responsibilities

By using our website, you agree NOT to:

• Provide false or misleading information

• Use the website for illegal activities

• Attempt to hack, disrupt, or misuse the website

8. Intellectual Property

• All content on this website (logo, images, text, design) belongs to SOULCASE.

• You may not copy, reproduce, or use any content without permission.

9. Limitation of Liability

• SOULCASE is not liable for:

  • Indirect or incidental damages

  • Loss caused by misuse of products

• Our maximum liability is limited to the amount paid for the product.

10. Privacy

• Your personal information is handled according to our Privacy Policy.

• We do not sell or misuse your data.

11. Cancellation Policy

• Orders can be cancelled within 12 hours of placing them.

• Once shipped, cancellation is not possible.

12. Governing Law

• These Terms are governed by the laws of India.

• Any disputes will be subject to jurisdiction of courts in [Your City].

13. Contact Us

📧 Email: support@soulcase.com

Terms & Conditions